Frequently Asked Questions

We're a full-service digital agency: web development (custom, WordPress, Shopify), SEO, content writing, digital marketing, UI/UX, logo & graphic design, and AI automation. Basically — everything a business needs to grow online, from one team.

We're based in Karachi, Pakistan, and work with clients worldwide. Everything runs smoothly online — meetings, reviews, payments, and delivery.

Absolutely — most of our clients started small. We have packages for every budget, and honest advice about what you actually need at your stage (which is sometimes "less than you think").

Simple: send us a message or request a free quote → we schedule a short free consultation → you receive a detailed proposal with price and timeline → you decide. No pressure at any step.

WhatsApp and email for day-to-day, scheduled calls for milestones. You'll always know your project's status — no chasing us for updates.

Quick guide: No website? → Web Development. Website but no visitors? → SEO. Need leads fast? → Digital Marketing. Site looks dated? → UI/UX or redesign. Drowning in repetitive tasks? → AI Automation. Free consultation pinpoints your exact need.

Yes — redesigns, speed fixes, security cleanups, and content updates for sites built by anyone. We'll audit it first and tell you honestly whether to fix or rebuild.

Yes — bundles (e.g., Shopify store + SEO + logo) are common and cost less than buying separately. Ask for a bundle quote.

Either way. Many clients hand it fully to our Content Writing team; others provide raw info we polish professionally.

We help you purchase them in YOUR name (you should always own these), and we can manage renewals and setup for you if you prefer.

It depends on pages, features, and design level. Our packages start from PKR [amount]. Request a free quote with your requirements — you'll have an exact price within 24 hours.

Typically [50%] to begin, [50%] on delivery. Larger projects split into milestones. Monthly services (SEO, marketing) are billed monthly in advance.

Bank transfer, JazzCash, and EasyPaisa within Pakistan. International clients: [Payoneer/Wise/bank wire].

Only the essentials: domain (~PKR [amount]/year) and hosting (~PKR [amount]/year), paid directly to providers. Optional: monthly maintenance or marketing plans if you want us to keep growing the site.

Defined clearly in our written agreement before work begins: if we fail to deliver the agreed scope, you're entitled to a refund per those terms. In practice, our milestone review process means problems get caught and fixed long before that.

Our pricing reflects professional, original work — real designers, real developers, real strategy. You'll always find someone cheaper; the question is what redo's cost later. We price fairly for work that works the first time.

Business website: [2–3] weeks • Shopify store: [2–4] weeks • Logo: [7–10] working days • Custom projects: quoted individually. SEO/marketing are ongoing monthly services.

Just a free consultation to understand your goals, plus any materials you have (logo, content, images). If you have nothing — no problem, we can create it all.

Each package includes defined revision rounds (usually [2–4] per deliverable). Our milestone approval process means you see and shape work early — revisions are rarely stressful.

Yes. Every site includes a user-friendly CMS and a free training session. You'll also get support during the free period if you get stuck.

You review and approve designs before development begins, with revision rounds included. If an early direction misses the mark, we re-brief and adjust — you're never stuck with a design you hate.

You get [15–60] days of free support (per your package) covering any issues, plus training. Then you can continue with an optional care plan — or manage it yourself; everything is yours.

Yes — care plans covering updates, backups, security monitoring, and small content edits, from PKR [amount]/month.

During the support/care plan period, we fix it — that's the point of the plan. Our builds include daily backups and security hardening to make emergencies rare in the first place.

100%, in writing. Website files, domain, hosting, ad accounts, analytics, designs — everything is registered to you and handed over completely. No hostage situations, ever.