SUPPORT / 02

FAQS

Short answers to the questions that come up most.

ORDERSCan I change or cancel my order?+

If your order has not entered fulfillment, contact support as soon as possible. Once packed, changes may not be possible.

ORDERSWhere is my confirmation email?+

Check spam or promotions folders first. If it is still missing, contact us with the email used at checkout.

SIZINGHow does CYPHR fit?+

Most tops use relaxed or oversized proportions. Check the product-specific fit note and size guide before ordering.

SHIPPINGHow long does delivery take?+

Most domestic orders arrive within 2–5 business days after dispatch, depending on destination.

RETURNSWhat is the return window?+

Eligible unworn items can be requested for return within 7 days of delivery. Final-sale items are excluded.

PRODUCTWill sold-out items restock?+

Core pieces may return. Limited drops may not. Subscribe to release alerts for restock notices.