SUPPORT / 04
RETURNS & EXCHANGE
The fit should feel right. Here is how to make it right if it does not.
01
REQUEST
Contact us within 7 days of delivery with your order number and reason.
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02
APPROVAL
We confirm eligibility and send return instructions.
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03
RETURN
Send the item unworn, unwashed and with original tags attached.
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04
RESOLUTION
Approved returns are refunded or exchanged after inspection.
ELIGIBLE
- Unworn and unwashed items
- Original tags attached
- Request made inside the return window
- Original order proof available
NOT ELIGIBLE
- Final-sale or marked-down exclusions
- Items with wear, scent, stains or damage
- Late requests outside the return window
- Personalized or altered pieces